Itinerary & Price

Cline's Guide Service

Sherman, Texas

Striper Basic Package - 1/21/2019,  (Full Day) at  Lake Texoma, 1 People

Gift Cards, Promo Codes & Pricing


Customer Information


Billing Address

Who's Going?

Additional Information

Terms & Conditions

Guide Terms And Conditions

Fishing License

All anglers are each required to obtain the necessary fishing license and/or tags. If assistance is needed please contact the guide.


Please contact the guide as soon as practical. Not contacting the guide could result in not only the loss of your trip but the payment of the trip as well.

No Shows

The guide will make reasonable efforts to wait for your arrival at the launching point. However, after a reasonable amount of time combined with no communication from the angler(s), the guide will consider the angler(s) a "No Show" which will result in the loss of your trip.


If the customer cancels their booking or changes dates for any reason (other than unsafe weather conditions) 7 days before the trip departure date the cost of your trip will be refunded less any booking fees.

Terms and Conditions

Terms of Use

Last updated: JANUARY 1, 2015 are the electronic services offered on or via (1) the Funtavo website at, (2) the guide reservation services made available by Funtavo through the Funtavo site, any Funtavo-branded application for your mobile or other device, (3) any Funtavo Application and (4) any other services or features made available by Funtavo through the Funtavo site or any Funtavo application. Together, the items in (1) through (4) are the "Services". These Services are offered and operated by Outdoor Reservation Management Group, Inc., having its registered offices at 2701 Little Elm Parkway Suite 100-447, Little Elm, Texas 75069 ("ORMG", the "Company", "we" or "us")

In this Terms of Use ("Agreement"), "Customer", "User" and "you" mean any user of the Services. This Agreement incorporates ORMG’s standard policies, procedures, and terms and conditions for use of the Services that are referenced by name or by links in this Agreement (collectively, the "ORMG Policies").

By accessing or using the Services or clicking "accept" or "agree" to this Agreement, (1) you acknowledge that you have read, understand, and agree to be bound by this Agreement, and (2) you represent and warrant that you are of legal age and not prohibited by law from accessing or using the Services. THIS AGREEMENT CONTAINS, AMONG OTHER THINGS, AN ARBITRATION PROVISION CONTAINING A CLASS ACTION WAIVER.

ORMG may update or revise this Agreement (including any ORMG Polices) from time to time. You agree that you will review this Agreement periodically. You are free to decide whether or not to accept a modified version of this Agreement, but accepting this Agreement, as modified, is required for you to continue using the Services. You may have to click "accept" or "agree" to show your acceptance of any modified version of this Agreement. If you do not agree to the terms of this Agreement or any modified version of this Agreement, your sole recourse is to terminate your use of the Services, in which case you will no longer have access to your Account (as defined below). Except as otherwise expressly stated by ORMG, any use of the Services (e.g., the use of the Reservation Services) is subject to the version of this Agreement in effect at the time of use.


By "ORMG" we mean the features and Services we make available, including but not limited to our website at and any other Outdoor Reservation Management Group, Inc. branded or co-branded websites (including sub-domains, international versions, widgets, and mobile versions) now existing or later developed.

By "Guide" we mean the person, agency or company responsible for delivering and managing the fishing charter service rendered through

By "customer/you" we mean the person, agency or company paying for services delivered by the Guide through

By "service" we mean the reservation of fishing trips through through which Guides can make their fishing trip services available online for reservation, and through which customers can make such fishing trip reservations with Guides. Funtavo does not own or sell the items listed on this site, so the actual contract for sale is directly between the sellers or the Guides and the buyers or the customers.

By "information" or "content" we mean facts and other information about a Guide, including anything you or other users post on

This Agreement includes and incorporates: (1) Reservation Services; (2) Use of Our Website; (3) Privacy Policy; and (4) Terms for All Services

Part 1 - Reservation Services

The Services are protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. Unauthorized reproduction or distribution of the Services, or any portion of them, may result in severe civil and criminal penalties, and will be prosecuted to the maximum extent possible under the law. The Services are licensed, not sold.

Funtavo is a platform that connects fishing Guides providing fishing guide services ("Guide Services") with customers seeking such services. The Guides and customers are both users of the Services provided by Funtavo and are hereinafter referred to collectively as "Users." acts only as an agent on behalf of the Guides. By making a reservation through, you are entering into a contract directly with the Guide and you will also be subject to their terms and conditions. The delivery terms and conditions of a Guide can be obtained directly with each relevant Guide, if requested, prior to a reservation being confirmed or along with your reservation confirmation. By confirming your reservation you are accepting the Guide’s terms and conditions and our terms and conditions.

Funtavo does not have control over the quality, suitability, reliability, timing, durability, legality, failure to provide, or any other aspect whatsoever of any Guide Services provided by Guides nor of the integrity, responsibility or any of the actions or omissions whatsoever of any Guides or customers. Funtavo makes no representations or warranties whatsoever with respect to Guide Services offered or provided by Guides or requested by customers through use of the Services, whether in public, private, or offline interactions, or about the accreditation, registration or licensing of any Guide. You understand that Funtavo does not routinely screen its Users, inquire into the background of its Users or attempt to verify information provided by any Users. Funtavo does not verify or confirm that any Users is who they claim to be or is accurately representing themselves and does not verify or confirm any representations with respect to Guide Services on the Services. Funtavo does not assume any responsibility for the accuracy or reliability of this information or any information provided through the Services.

Our Agreement with You sets out what you are legally entitled to expect from us when you book or reserve fishing trips through us.

From the point at which you make your reservation, we act solely as an intermediary between you and the Guide, transmitting the details of your reservation to the relevant Guide and sending you a confirmation email for and on behalf of the Guide.

We will do our best to assist you, but will have no liability in relation to the performance of the contract with the Guide. The Guide should be contacted directly regarding such performance.

The Price You Pay

You acknowledge that makes available certain rates with Guides to facilitate the booking of reservations on your behalf. Each reservation is governed by this Agreement and the specific terms of the particular reservation which will be communicated to you during the check-out process. The rate displayed on the Website is a combination of the rate for Guide Services reserved on your behalf by and the facilitation fee retained by us to compensate us for our Services. You authorize to book reservations for the total reservation price, which includes the rate displayed on the Website and applicable service fees and charges, which are non-refundable. Upon submitting your reservation request you authorize to facilitate reservations on your behalf.

Our fees are compensation for servicing your reservation. Our fees vary based on the Guide, total amount paid by customers and type of reservation.

The price of the Guide Services will be as quoted on the website, except in cases of obvious error.

Prices may change at any time, but changes will not affect reservations already accepted by our Guides.

Despite our best efforts, some of the services listed on the website may be incorrectly priced.


A final price will be given prior to your trip being confirmed. Errors are rare but can occur in the pricing system and these cannot be honored. is under no obligation to provide services to you at an incorrect (lower) price, even after you have been sent confirmation of your reservation.

All prices are shown in United States dollars, unless otherwise stated.

Guide Rules and Restrictions

Separate terms and conditions, specific to the Guide you select, may apply to your reservation and purchase. Please read these separate terms and conditions carefully. You agree to abide by the terms and conditions of purchase imposed by any Guide with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the Guide’s rules and restrictions regarding availability and use of Services. We reserve the right to cancel your reservation if full payment is not received in a timely fashion. You acknowledge that some third-party Guides offering certain services and/or activities may require you to sign their liability waiver prior to participating in the service and/or activity they offer. You understand that any violation of any such Guide’s rules and restrictions may result in cancellation of your reservation(s), in your being denied access to the applicable service or product, and in your forfeiting any monies paid for such a reservation.




Facilitation fees are due and payable to ORMG on all referrals and/or reservations made through ORMG representatives, website, transaction system, e-newsletter, or any other ORMG marketing effort, whether such referrals or reservations are made through ORMG’s electronic Services or directly between the Guide and customer. All of the Guide Services require, at minimum, a deposit at the time of reservation for you to secure your fishing trip, while most require full payment. Any outstanding balance is due to be paid to the Guide prior to consuming Guide Services rendered by and reserved with your selected Guide. If you do not pay your balance prior to utilizing the Guide’s services, the Guide may cancel the reservation and charge any cancellation fees as set out in the Guide’s terms and conditions. If the Guide collects a deposit or payment for a reservation directly from the referred customer, the facilitation fee is due and payable to ORMG within 14 days of the time any such payments are received. may decline to commence any reservation process until one business day after our payment processor confirms your payment. You agree that we are not responsible for any failure of our payment processor to remit payment to us that you may make through them, or any failure on their part to notify us of payment, and that in such cases, it is your duty to resolve the matter directly with the payment processor before we will acknowledge any payment by you.

Payments of the deposit can be accepted by credit or debit cards.

Payments by credit or debit cards can only be made by the card holder or with the card holder’s approval. When making your payment by card, a handling fee may apply, please check this at time of making the reservation.

All payments must be processed successfully. If however, you do not complete your payment in full, all monies processed will be forfeited, and your reservation will be cancelled.

If your payment method fails or your account is past due, we may collect fees owed using other collection mechanisms. (This includes retaining collection agencies and legal counsel.) In addition, you will be subject to a late fee of $100 plus interest assessed as 1.5% per month (18% annually) or the maximum amount allowed by law. ORMG, or the collection agencies we retain, may also report information about your account to credit bureaus, and as a result, late payments, missed payments, or other defaults on your account may be reflected in your credit score.

Many of our Services are accessible to international Guides and customers. We may offer certain programs, tools and site experiences of particular interest to international Guides and customers. Guides and customers are responsible for complying with all laws and regulations applicable to the international sale and purchase of services.

Payment Card Information

In order to make a reservation, you must provide account information for at least one valid debit or credit card through the Funtavo website and mobile apps. ORMG uses this debit or credit card account information as described in our Privacy Policy. You may add, delete, and edit the debit or credit card account information you have provided from time to time through the Services.

To the extent permitted by applicable law and subject to our Privacy Policy, you acknowledge and agree that we may use certain third-party vendors and service providers to process payments, manage debit and credit card information and detect and prevent fraud.

By providing debit or credit card account information through the Services, you represent, warrant, and covenant that: (1) you are legally authorized to provide such information to us; (2) you are legally authorized to perform payments from the debit or credit card account(s); and (3) such action does not violate the terms and conditions applicable to your use of such debit or credit card account(s) or applicable law. When you authorize a payment using a debit or credit card account via the Services, you represent, warrant, and covenant that there are sufficient funds or credit available to complete a payment using the debit or credit card account.

Certain Limitations

You acknowledge and agree that ORMG is an independent contractor for all purposes and is not your agent or trustee. ORMG is not responsible, and has no liability for, the products or services that are paid for using the Services. ORMG is not responsible for any overcharges or other payment disputes with Guides. Customers must resolve payment and other disputes directly with the Guides.

ORMG is not liable for any payments that the Services do not complete because: (1) your debit or credit card account does not contain sufficient funds to complete the transaction or the transaction would exceed the credit limit or overdraft protection of the debit or credit card account; (2) you have not provided us with correct payment account information; (3) your debit or credit card has expired; or (4) circumstances beyond our control (such as, but not limited to, power outages, interruptions of cellular service, or any other interferences from an outside force) prevent the execution of the transaction. To the extent that any amounts owed cannot be collected from your debit or credit card account through the Services, you are solely responsible for paying the applicable Guide(s) by other means.

If You Cancel or Change Your Reservation

Any cancellation or amendment request must be sent to the Guide and us in writing by the person making the reservation and will not take effect until received by us.

By making a reservation with a Guide, you accept and agree to the relevant cancellation and no-show policy of that Guide, and to any additional (delivery) terms and conditions of the Guide that may apply to your reservation, including for services rendered and/or products offered by the Guide (the delivery terms and conditions of a Guide can be obtained directly from the relevant Guide). The general cancellation and no-show policy of each Guide is made available on our website on the Guide information pages, during the reservation procedure and in the confirmation email. Please note that certain rates are not eligible for cancellation or change. Please check the Guide’s details thoroughly for any such conditions prior to making your reservation.

If you wish to review, adjust or cancel your reservation, please refer to the confirmation email and follow the instructions therein. You may cancel or change your prepaid reservation in accordance with the individual Guide`s selected cancellation policy. Please note that you may be charged for your change or cancellation in accordance with the Guide’s cancellation and no-show policy. We recommend that you read the cancellation and no-show policy of the Guide carefully prior to making a reservation.

Unused Services

Neither nor its authorized representatives shall offer or pay any discounts or refunds for missed or unused services which were missed or unused by the Customer due to no fault of, or our representatives, which shall include any termination of the Customer’s participation in the Service due to the Customer’s own fault, negligence or breach of these Terms.

Cancellation by Guides acts only in the capacity of an agent on behalf of the Guide that is providing Guide Services to you. As your contract is with the Guide, the Guide`s cancelation policy shall apply. Including reservations that are canceled prior to departure due to unsafe weather conditions.

We do not accept any liability for the acts, omissions or default, whether negligent or otherwise, of those Guides in connection with your reservation pursuant to a contract between the Guide and yourselves and over whom we have no direct control. We do not accept liability in contract or in tort (actionable wrong) for any injury, damage, loss, delay, additional expenses or inconvenience caused directly or indirectly by force or other events which are beyond our control, or which are not preventable by reasonable diligence on our part including, but not limited to war, civil disturbance, fire, floods, unusually severe weather, acts of God, acts of Government or of any other authorities, accidents to or failure of machinery or equipment or industrial action.

Please note that Guides have the ultimate responsibility for the safety of the crew and the people onboard. In the event that the trip is no longer safe due to any reason, the Guide has the right to cancel the whole or part of the trip (before or after departure).


As your contract is with the Guide, all complaints should be addressed to them but we will do our best to assist you with any queries or concerns you may have relating to your arrangements. If you have a problem or an issue arises during your fishing trip, reserved through us, you must report such problem or issue to the Guide, their local supplier or representative immediately. If you fail to follow this procedure there will be less opportunity to investigate and rectify your complaint. If you wish to communicate a problem or issue upon returning home, please contact the Guide directly. You will see their contact details on the confirmation documents we send you. We will of course do our best to assist you if required.

Insurance and Safety

It is a condition of your reservation with us that you and all other members of your party, including infants and children, are adequately insured. Some hazardous activities may require additional coverage – please check with your personal insurance provider. It may be a term of your contract with the Guide that you take out suitable insurance coverage and inform the Guide of whom you are insured with so that they can take down your Insurers information. ORMG nor accept any responsibility for any costs you incur as a result of not being adequately insured. BY OFFERING SERVICES TO PARTICULAR INTERNATIONAL DESTINATIONS, Funtavo.COM DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH POINTS IS ADVISABLE OR WITHOUT RISK, AND IS NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS.


Once you receive your confirmation e-mail, please check it carefully to make sure that all details are correct and ensure that the names given are the same as in the relevant ID documents you will present to the Guide. If you believe one or more details are not correct, please contact us immediately. Please ensure you check the information provided so that you are fully aware of timing, location, duration, departure among other details. If you are unsure about any aspect of your trip please contact the Guide or our Customer Service department.

Although every effort has been made to ensure that the information displayed is entirely complete and accurate, (ORMG) accepts no liability for any injury to persons, or any loss or damage to property caused by errors or omissions in the data displayed, whether they result from negligence, accident or any other cause. We do not accept responsibility for any activity or procedure that may be necessary in order to enjoy the use of our Services, this is including but not limited to procuring or having in possession any passport or valid identification for travel. That is the sole responsibility of the Users.

Part - 2 Use of Our Website

Website Facilities

We have made available various services, tools and functionality on this Website for your use. The information set out by us on these pages tells you how you can use these services (as well as those provided by our selected vendors), tools and functionality to find out about and make reservations, view content provided by us, interact with us and submit and share reviews with other customers.

Your use of this Website in these ways is subject to this Agreement that incorporate our Customer Review Rules which set out the terms upon which you are able to submit reviews and content.

You shall pay all costs and charges, including phone charges and telecommunications equipment costs, that you incur in order to download, access or use the Services. You must adhere to all limitations on dissemination, usage and reproduction of anything that you download from our websites or mobile apps that are subject to such limitations. You agree to use our Services only to access, purchase, download, utilize or receive the services in an appropriate manner as related to the particular services being accessed or used by you. As some examples of improper activities when accessing or using our website and mobile apps, services, you agree that you shall not (except as otherwise expressly permitted herein):

  • Collect, harvest, mine or engage in any other activity to obtain e-mail addresses, phone numbers, personal information or any other information about others;
  • Promote any unlawful activity or purpose, including without limitation, any activity that could give rise to criminal or civil liability;
  • Solicit any business from third party users of our website or mobile apps;
  • Provide any false personal information, or create an account for anyone other than yourself;
  • Share your user name or password, let anyone else access your profile, or do anything else that might jeopardize the security of your profile;
  • Use or attempt to gain access to or use another’s account, user name, password or computer systems, whether through hacking, password mining or any other means;
  • (a) Select or use as a user name or any name of another person with the intent of impersonating that person, (b) use as a user name any name subject to any rights of a person other than you without appropriate authorization, or (c) use as a user name any name that is offensive, vulgar or obscene;
  • Remove or falsely add to any content any copyright, trademark or other legal or proprietary rights notices, author attributions or other information such as origin or source of the content;
  • Access or attempt to access any content that you are not authorized to access or content through any means not intentionally made available through the Services;
  • Use the Services in any manner that infringes any Intellectual Property Rights or other rights of any party;
  • Disrupt or interfere with the security of, or otherwise cause harm to, the website or any services, or systems resources;
  • Transmit unsolicited or bulk communications to any ORMG affiliated e-mail address or otherwise transmit or send spam emails or unsolicited emails to users of the Services;
  • Contribute any name, material, opinion or information that is child pornography, defamatory, excessively violent, harassing, inappropriate, indecent, lascivious, lewd, obscene, profane, racist, unlawful or otherwise objectionable;
  • Disrupt, interfere with or inhibit any other user from using and enjoying the Services or other affiliated or linked sites, content or services;
  • Access or use the Services in any manner that could damage, disable, overburden or impair any ORMG server or the network(s) connected to any ORMG server;
  • Violate any applicable laws or regulations related to the access to or use of the Services or any content or engage in any activity prohibited by these Terms;
  • Prepare, compile, use, download or otherwise copy any user directory or other user or usage information or any portion thereof, or transmit, provide or otherwise distribute (whether or not for a fee) such directory or information to any third party;
  • Violate the rights of ORMG or any third party (including rights of privacy and publicity) or abuse, defame, harass, stalk or threaten another; an
  • Use any ORMG domain name as a pseudonymous return e-mail address.
Without limiting other remedies, we may limit or terminate our services and Users accounts, restrict or prohibit access to, and your activities on, our services, delay or remove hosted content, remove any special status associated with the account, reduce or eliminate any discounts, and take technical and legal steps to keep you from using our services if:
  • we think that you are creating problems or possible legal liabilities;
  • we think that such restrictions will improve the security of ORMG’s community or reduce our or another ORMG’s customer’s exposure to financial liabilities;
  • we think that you are infringing the rights of third parties;
  • we think that you are acting inconsistently with the letter or spirit of this Agreement or our policies;
  • despite our reasonable endeavors, we are unable to verify or authenticate any information you provide to us; or
  • you fail to pay us all fees due for our services by your payment due date.

When a customer or a Guide issue arises we may consider the User’s performance history and the specific circumstances in applying our policies. We may choose to be more lenient with policy enforcement and to do the right thing for both buyers and sellers.


By creating an account with Funtavo (an "Account"), you are granted a right to use the Services provided by ORMG subject to the restrictions set forth in this Agreement and in the Privacy Policy (which is incorporated herein and is a part of this Agreement) and any other restrictions stipulated to you by us in writing.

In registering for an Account, you agree to provide true, accurate, current and complete information about yourself as prompted by the registration process and as requested from time to time by Funtavo (such information, "Registration Data"). You further agree that, in providing such Registration Data, you will not knowingly omit or misrepresent any material facts or information and that you will promptly enter corrected or updated Registration Data via the Services, or otherwise advise us promptly in writing of any changes or updates to your Registration Data. You further consent and authorize us to verify your Registration Data as required for your use of and access to the Services.

Once you subscribe to the Services, you shall receive a unique user ID and password in connection with your Account (collectively referred to herein as "Account IDs"). You are required to select an appropriate and non-offensive user ID for your Account; we reserve the right to remove or reclaim any user ID if we believe, in our sole discretion, the user ID is inappropriate, offensive or confusing or potentially violates the rights of a third party (such as when a trademark owner provides notice that a user ID is similar to the trademark and the user ID does not closely relate to the User's actual name).

You agree to maintain your Account solely for your own use. You agree that you will not allow another person to use your Account IDs to access or use the Services under any circumstances. You are solely and entirely responsible for maintaining the confidentiality of your Account IDs and for any charges, damages, liabilities or losses incurred or suffered as a result of you failure to do so. We are not liable for any harm caused by or related to the theft of your Account IDs, your disclosure of your Account IDs, or your authorization to allow another person to access or use the Services using your Account IDs. Furthermore, you are solely and entirely responsible for any and all activities that occur under your Account including any charges incurred relating to the Services. You agree to immediately notify us of any unauthorized use of your Account or any other breach of security known to you. You acknowledge that the complete privacy of your data and messages transmitted while using the Services cannot be guaranteed.

You can terminate your Account at any time; and ORMG reserves the right, in its sole discretion, to terminate your Account if you violate this Agreement or for any reason or no reason at any time.

Listing Rules for Guides

When registering with Funtavo and listing, submitting or engaging us to list a Guide and services offered, you agree to the following:

  • The Guide is responsible for the accuracy and content of the listing offered.
  • Your listing may not be immediately searchable by keyword or category for several hours (or up to 24 hours in some circumstances).
  • The appearance or placement of listings in search and browse results will depend on a variety of factors, including, but not limited to:
  • the customer’s location, search query, browsing site and history,
  • the guide’s location, listing format, price, terms of service, time and date, history and relevance to customer’s query,
  • customer’s reviews and feedback regarding a Guide,
  • number of Guides matching the customer’s query and
  • membership type.

Accordingly a listing may not appear in some search and browse results regardless of the sort order chosen by the customer.

Customer Review Rules

You may submit your reviews, contributions and fishing experiences and they are subject to our Privacy Policy.

By submitting reviews and contributions, you are granting a nonexclusive, perpetual, royalty-free, irrevocable and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, distribute and display such content throughout the world via any media.

By submitting your review you represent and warrant that:

  • you own or control the content of your review and it is your own original work. Reviews should be genuine experiences and content should be relevant and helpful to other users of the website;
  • the content is not defamatory and does not infringe any applicable laws content – this means you should not submit reviews that contain words, language or content that is or may be considered unlawful, defamatory, libelous, abusive, racially or sexually offensive or obscene;
  • Harmful content – Reviews shall not contain viruses, worms, Trojan horses or other computer program that may damage or affect any system or data;
  • Reviews that contain questions or comments aimed at other contributors or website users or our staff and/or representatives will not be published;
  • you will indemnify and hold harmless Outdoor Reservation Management Group for all damages, costs and expenses incurred for breach of these warranties.

We reserve the right not to publish reviews, to amend content of reviews at any time and to remove reviews from this website without notice after publication at our sole discretion.

If there is any conflict between these Terms and other terms appearing elsewhere on this website then the latter shall prevail.

Since is offered and operated by ORMG, with its primary offices located in the State of Texas, U.S.A., these Terms shall be governed by and in accordance with the laws of the State of Texas, U.S.A. and any disputes arising shall be subject to the non-exclusive jurisdiction of the courts in the State of Texas, U.S.A. These Rules are not exhaustive and we reserve the right to vary them from time to time.

Publication of these reviews and their content does not signify that we agree with the views and content given.

If you are offended by any content of a review or become aware of any postings that are in any way defamatory or in breach of the Terms of Use and/or Rules please let us know by contacting our Customer Service ( and we shall endeavor to remove any offending material.


When providing us with content or posting content using ORMG’s services, you grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable (through multiple tiers) right to exercise any and all copyright, publicity, trademarks, database rights and intellectual property rights you have in the content, in any media known now or in the future. Further, to the fullest extent permitted under applicable law, you waive your moral rights and agree not to assert such rights against us, our sublicensees or assignees.

You represent and warrant that none of the following infringe any intellectual property right: your provision of content to us, your posting of content using the Services, and our use of such content (including of works derived from it) in connection with the service.

We may offer catalogs of stock images, descriptions and product specifications that are provided by third-parties (including Funtavo Users). You may use catalog content solely in connection with your Funtavo services including but not limited to profiles, reviews, and listings.

While we try to offer reliable data, we cannot guarantee that the catalogs will always be accurate and up-to-date, and you agree that you will not hold our catalog providers or us responsible got inaccuracies in the catalogs. The catalog may include copyrighted, trademarked or other proprietary materials. You agree not to remove any copyright, proprietary or identification markings included within the catalogs or create any derivative works based on catalog content (other than by including them in your profiles, reviews, and listings).

Authorization to contact you

You agree to receive calls, including autodialed and/or pre-recorded message calls, from ORMG at any of the telephone numbers (including mobile telephone numbers) that we have collected for you as authorized and described in our Privacy Policy, including telephone numbers you have provided to us, or that we have obtained from third parties or collected by our own efforts. If the telephone number that we have collected is a mobile telephone number, you consent to receive SMS or other text messages at that number. Standard telephone minute and text charges may apply if we contact you at a mobile number or device. You agree we may contact you in the manner described above at the telephone numbers we have in our records for these purposes:

  • To contact you for reasons relating to your account or your use of our Services (such as to collect a debt, resolve a dispute, or to otherwise enforce our Marketplace Agreement) or as authorized by applicable law

We may share your telephone numbers with our service providers (such as billing or collections companies) who we have contracted with to assist us in pursuing our rights or performing our obligations, our policies, or any other agreement we may have with you. We will not share your telephone number with non-affiliated third parties for their purposes without your explicit consent, but may share your telephone numbers with members of the ORMG corporate family and/or our affiliates, for their authorized use, as authorized under our Privacy Policy.


This Website may contain links to other external websites operated by our selected vendors, partners or other third party websites.

Occasionally as you browse, book reservations or use the functionality on this Website we may provide you with links or connect you to websites which may be our branded or third party branded sites. These links or connections are made available so you can search for and purchase additional services and find out further information on our services. Please note that we are not responsible for nor do we endorse the content of these websites and your access and use of these websites will be subject to the terms and conditions of those websites.

Maintenance of Website

Due to maintenance work, we reserve the right to alter, update, or cancel our Service at any time. We may conduct such maintenance for security reasons, intellectual property, service improvements/changes, or other reasons at our discretion, and we are not required to explain such modifications.

Part 4 – Terms for All Services

Privacy Policy

ORMG is committed to helping you safeguard your privacy online. Please review our Privacy Policy for details about how we collect, use, and disclose information in connection with the Services.

Communications from ORMG

The Services may use GPS locator capabilities to identify your current location. If you provide a mobile phone number, you hereby expressly consent to receive SMS text messages from ORMG regarding the Services and as otherwise described in our Privacy Policy. The communication standards for the Services include, but are not limited to: SMS, GPS, and web-based browser technology. In order to use the SMS-based services, you must maintain an active account with a carrier of electronic communications through mobile devices and you may not use a prepaid cellular phone to access the Services.

Technical Requirements

Use of the Services requires Internet access through your computer or mobile device. You are responsible for all mobile carrier charges resulting from your use of the Services, including from any notifications provided by the Services. ORMG does not guarantee that the Services will be compatible with all devices or will be supported by all mobile carriers. You may be required to have JavaScript (or similar technologies) enabled to use the Funtavo Site, and some features and portions of the Funtavo Site (including, but not limited to, making, modifying, or cancelling reservations) may not be accessible with JavaScript disabled.

Modifications to Services

ORMG reserves the right, in its sole discretion, to modify the Services from time to time and without notice, including, without limitation, by removing, adding, or modifying portions of the Funtavo site, Application, Guides, and/or Merchants. ORMG shall have no liability to you for any of the foregoing actions. If you object to any such changes, your sole recourse shall be to cease using the Services. Continued use of the Services following any such changes shall indicate your acknowledgement of such changes and satisfaction with all the Services.

Intellectual Property Rights and Grant of Rights to Users

The features, information, and materials provided and depicted through the Services are protected by copyright, trademark, patent, and other intellectual property laws. All text, graphical content, video, data, and other content made available through the Services (collectively, the "ORMG Content") are provided to Users by ORMG or its partners or licensors solely to support User’s permitted use of the Services. The Funtavo content may be modified from time to time by ORMG in its sole discretion. Except as expressly set forth herein, no license is granted to Users for any other purpose, and any other use of the Services or the Funtavo Content by Users shall constitute a material breach of this Agreement. ORMG and its partners or licensors retain all rights in the Services and Funtavo content and any associated patents, trademarks, copyrights, mask work rights, trade secrets, or other intellectual property rights. No license, right, or interest in any trademarks of ORMG or any third party is granted under this Agreement.

Application License

Subject to the terms and conditions of this Agreement, ORMG grants Users a non-exclusive, non-transferable, revocable license to use the mobile applications, in object code form only, on User’s compatible mobile devices, solely to support User’s permitted use of the Services.

Government End Users

The Services constitute a "commercial item" as defined at 48 C.F.R. 2.101, consisting of "commercial computer software" and "commercial computer software documentation" as such terms are used in 48 C.F.R. 12.212. Consistent with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4, all U.S. Government end users acquire any Funtavo mobile application with only those rights set forth therein.

Export Control

You may not use, export, or re-export any Funtavo mobile application or other aspects of the Services (or any copy or adaptation of the foregoing) in violation of applicable law, including, without limitation, United States and foreign export laws and regulations. You represent and warrant that you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a "terrorist supporting" country and that you are not listed on any U.S. Government list of prohibited or restricted parties.


ORMG may suspend your ability to use all or any element of the Services or may terminate this Agreement effective immediately, without notice or explanation. Without limiting the foregoing, ORMG may suspend your access to the Services if we believe you to be in violation of any part of this Agreement (including any ORMG or Funtavo Policies), if we receive excessive chargebacks on the debit or credit card associated with your Account. After any suspension or termination, you may or may not be granted permission to use the Services or re-establish an Account. You agree that ORMG shall not be liable to you for any termination of this Agreement or for any effects of any termination of this Agreement. You are always free to discontinue your use of the Services at any time. You understand that any termination of your Account may involve deletion of any content stored in your Account for which ORMG will have no liability whatsoever.

Your Representations and Indemnity

You represent and warrant that you own or otherwise control all of the rights to any Users content submitted by you; that all Users content submitted by you is accurate; and that exploitation of such Users content by ORMG and its other Users, partners, and licensees will not violate this Agreement, cause injury to any person or entity, or infringe any third-party rights (including, without limitation, intellectual property rights and rights of privacy or publicity). You will indemnify, hold harmless, and (at ORMG’s request) defend ORMG, its affiliates, and its and their representatives, agents, directors, managers, officers, employees, and shareholders (collectively, the "ORMG Parties") from and against all claims resulting from (1) any Users content submitted by you, (2) your use of the Services, or (3) any breach or alleged breach by you of this Agreement.

Liability Limitations


You and ORMG understand and agree that the disclaimers, exclusions, and limitations in this Section are essential elements of this Agreement and that they represent a reasonable allocation of risk. In particular, you understand that ORMG would be unable to make the Services available to you except on these terms and agree that this Agreement will survive and apply even if any limited remedy specified in this Agreement is found to have failed of its essential purpose.

Disclaimer of Warranties



Links to Third-Party Websites

The Services may contain hypertext links to websites operated by parties other than ORMG. Such hypertext links are provided for User’s reference only, and ORMG does not control such websites and is not responsible for their content. ORMG’s inclusion of any hypertext links to such websites does not imply any endorsement of the material on such websites or any association with their operators. ORMG assumes no liability whatsoever for any such third-party websites or any content, features, products, or services made available through such third-party websites.


Guides and Merchants are solely responsible for their interactions with you and any and all claims, injuries, illnesses, damages, liabilities, and costs ("Claims") suffered by you as a result of your (or such recipient’s) interaction with or visit to any Guide or Merchant or from any product or service of any Guide or Merchant. You hereby release the ORMG Parties from any and all such Claims. IN CONNECTION WITH THE FOREGOING, IF YOU ARE A CALIFORNIA RESIDENT, YOU HEREBY WAIVE CALIFORNIA CIVIL CODE SECTION 1542, WHICH STATES: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH, IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR." You hereby expressly waive and relinquish all rights and benefits under that section and any law of any jurisdiction of similar effect with respect to the release of any unknown or unsuspected claims you may have against the ORMG Parties pertaining to the subject matter of this paragraph.

Notify Us of Infringers

If you believe any of the Services violate your copyright, notify our us in writing.

In order for us to take action, you must do the following in your notice:

    (a) provide your physical or electronic signature;
    (b) identify the copyrighted work that you believe is being infringed;
    (c) identify the item that you think is infringing your work and include sufficient information about where the material is located so that we can find it;
    (d) provide us with a way to contact you, such as your address, telephone number, or email;
    (e) provide a statement that you believe in good faith that the item you have identified as infringing is not authorized by the copyright owner, its agent, or the law to be used in connection with the Services; and
    (f) provide a statement that the information you provide in your notice is accurate, and that (under penalty of perjury) you are authorized to act on behalf of the copyright owner whose work is being infringed.

Again, we cannot take action unless you give us all the required information.


If any of the provisions, or portions thereof, of this Agreement are found to be invalid under any applicable statute or rule of law, then, that provision (or portion thereof) notwithstanding, this Agreement shall remain in full force and effect and such provision or portion thereof shall be deemed omitted.


This Agreement and the rights granted and obligations undertaken hereunder may not be transferred, assigned, or delegated in any manner by Users, but may be freely transferred, assigned, or delegated by ORMG.


Any waiver of any provision of this Agreement, or a delay by any party in the enforcement of any right hereunder, shall neither be construed as a continuing waiver nor create an expectation of non-enforcement of that or any other provision or right.


Any and all controversies, disputes, demands, counts, claims, or causes of action (including the interpretation and scope of this clause, and the arbitrability of the controversy, dispute, demand, count, claim, or cause of action) between you and the ORMG Parties or their successors or assigns shall exclusively be settled through binding and confidential arbitration.

Arbitration shall be subject to the Federal Arbitration Act and not any state arbitration law. The arbitration shall be conducted before one commercial arbitrator with substantial experience in resolving commercial contract disputes from the American Arbitration Association ("AAA"). As modified by this Agreement, and unless otherwise agreed upon by the parties in writing, the arbitration will be governed by the AAA’s Commercial Arbitration Rules and, if the arbitrator deems them applicable, the Supplementary Procedures for Consumer Related Disputes (collectively, the "Rules and Procedures").

You are thus GIVING UP YOUR RIGHT TO GO TO COURT to assert or defend your rights EXCEPT for matters that you file in small claims court. Your rights will be determined by a NEUTRAL ARBITRATOR and NOT a judge or jury. You are entitled to a FAIR HEARING, BUT the arbitration procedures are SIMPLER AND MORE LIMITED THAN RULES APPLICABLE IN COURT. Arbitrator decisions are as enforceable as any court order and are subject to VERY LIMITED REVIEW BY A COURT.

You and ORMG must abide by the following rules: (1) ANY CLAIMS BROUGHT BY YOU OR ORMG MUST BE BROUGHT IN THE PARTY’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING; (2) THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS, MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING, AND MAY NOT AWARD CLASS-WIDE RELIEF; (3) in the event that you are able to demonstrate that the costs of arbitration will be prohibitive as compared to costs of litigation, ORMG will pay as much of your filing and hearing fees in connection with the arbitration as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive as compared to the cost of litigation, (4) ORMG also reserves the right in its sole and exclusive discretion to assume responsibility for all of the costs of the arbitration; (5) the arbitrator shall honor claims of privilege and privacy recognized at law; (6) the arbitration shall be confidential, and neither you nor we may disclose the existence, content or results of any arbitration, except as may be required by law or for purposes of enforcement of the arbitration award; (7) the arbitrator may award any individual relief or individual remedies that are permitted by applicable law; and (8) each side pays its own attorneys’ fees and expenses unless there is a statutory provision that requires the prevailing party to be paid its fees and litigation expenses, and, in such instance, the fees and costs awarded shall be determined by the applicable law.

Notwithstanding the foregoing, either you or ORMG may bring an individual action in small claims court. Further, claims of defamation, violation of the Computer Fraud and Abuse Act, and infringement or misappropriation of the other party’s patent, copyright, trademark, or trade secret shall not be subject to this arbitration agreement. Such claims shall be exclusively brought in the state or federal courts located in Dallas or Tarrant County, Texas. Additionally, notwithstanding this agreement to arbitrate, either party may seek emergency equitable relief before the state or federal courts located in Dallas or Tarrant County, Texas in order to maintain the status quo pending arbitration, and hereby agree to submit to the exclusive personal jurisdiction of the courts located within Dallas or Tarrant County, Texas for such purpose. A request for interim measures shall not be deemed a waiver of the right to arbitrate.

With the exception of subparts (1) and (2) in this Section (prohibiting arbitration on a class or collective basis), if any part of this arbitration provision is deemed to be invalid, unenforceable, or illegal, or otherwise conflicts with the Rules and Procedures, then the balance of this arbitration provision shall remain in effect and shall be construed in accordance with its terms as if the invalid, unenforceable, illegal or conflicting part was not contained herein. If, however, either subpart (1) or (2) is found to be invalid, unenforceable, or illegal, then the entirety of this arbitration provision shall be null and void, and neither you nor ORMG shall be entitled to arbitration. If for any reason a claim proceeds in court rather than in arbitration, the dispute shall be exclusively brought in state or federal court located in Dallas or Tarrant County, Texas.

For more information on AAA, the Rules and Procedures, or the process for filing an arbitration claim, you may call AAA at 800-778-7879 or visit the AAA website at

Choice of Law

This Agreement is made under and shall be governed by and construed in accordance with the laws of the State of Texas, consistent with the Federal Arbitration Act, without giving effect to any principles that provide for the application of the law of another jurisdiction.


Privacy Policy

Privacy Policy

Last Updated: November 30, 2015

This privacy policy (this "Policy") explains how personal information is collected, used, and disclosed by Outdoor Reservation Management Group, Inc. ("ORMG" or "we"). This Policy applies to consumer users (individually referred to as "you") of ORMG’s websites, applications, and other online services (collectively, our "Sites").

Other third parties, such as Guides with which you make reservations through our Sites, Guides that you pay through our Sites, and social networks that you use in connection with our Sites, may also collect, use, and share information about you. This Policy does not cover such third parties or their services. For information about third-party privacy practices, please consult with them directly.


We collect information about you in various ways when you use our Sites. We use this information to, among other things, provide the functionality and improve the quality of our Sites and personalize your experience. For example, we may collect your name, email address, postal address, phone number (including your mobile phone number), billing information, survey responses, demographics, primary location, current and prior Guide reservation details, special requests, passwords, contact information of people you add to, or notify of, your reservations through our Sites, and other information you provide on our Sites. If you use our mobile application, either to make reservations or to pay a Guide, we may also collect your mobile device ID, your precise location data, and the Guide search locations you select. For certain services on our Sites, credit or debit card account information may be required, as further described in the section called "Payment Card Information" below. We may also obtain information from other sources, such as third-party websites, applications, and services (each, a "Third-Party Platform"), through which you connect with our Sites and combine that with information we collect on our Sites.

When you visit our Sites, some information may be automatically collected. For example, when you visit our Sites, we may automatically collect your location, computer operating system, Internet Protocol (IP) address, access times, browser type and language, and the website you visited before our Sites. We also collect information about your usage and activity on our Sites using certain technologies, such as:

  • Cookies - We may automatically collect information using "cookies" and similar technology. Cookies are small data files that may have unique identifiers and reside, among other places, on your computer or mobile device, in emails we send to you, and on our web pages. Among other things, cookies help us improve our Sites and your experience. We use cookies to see which areas and features of our Sites are popular and to count visits to our Sites. We may access information contained in cookies placed on your device by a Third-Party Platform as permitted by the terms of your agreement and privacy settings with such Third-Party Platform. We may share this information with the Third-Party Platform for its use as permitted by the terms of your agreement and privacy settings with such Third-Party Platform.
  • Web Beacons - We may collect information using web beacons. Web beacons are electronic images that may be used on our Sites or in our emails. We use web beacons to deliver cookies, count visits, understand usage and campaign effectiveness, and tell whether you open an email and act upon it.

Do-Not-Track Signals - We currently do not employ technology that recognizes "do-not-track" signals from your browser. We may engage third parties, such as marketing or analytics partners, who may collect information about your online activities over time and across different websites when you use our Sites.


We use personal information collected through our Sites for the purposes described in this Policy or disclosed to you on our Sites or otherwise in connection with our services. For example, we may use your information to:

  • make and change your reservations made through our Sites;
  • offer you, or provide you with, products and services;
  • operate and improve our Sites, products, and services;
  • understand you and your preferences to enhance, personalize, and customize your experience and enjoyment using our Sites, products, and services, such as understanding your reservation history to make recommendations about other services you may like;
  • process and deliver contest entries and rewards;
  • display relevant advertising;
  • respond to your comments and questions and provide customer service;
  • send you information relating to our products and services, including reservation confirmations, receipts, technical notices, updates, security alerts, and support and administrative messages;
  • communicate with you about contests, offers, promotions, rewards, upcoming events, and other news about products and services offered by ORMG, our subsidiaries, and affiliates; select Guides; and our other selected partners;
  • link or combine with other personal information we get from third parties to help understand your needs and provide you with better service;
  • authenticate your credit or debit card account information; and
  • protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.

By providing your mobile phone number, you expressly consent to receive direct dial calls, autodialed and prerecorded message calls, and text messages from us relating to our product and services at that number.

ORMG may store and process personal information in the United States and other countries.


Information Shared With Guides

When you make a Guide reservation through our Sites, your information is provided to us and to the Guides with whom you choose to reserve. In order to facilitate your reservation, your information is provided to that Guide, just as it would if you made a reservation by calling the Guide, emailing the Guide, or using the Guide’s website. If you provide a mobile phone number, Guides may send you text messages regarding your reservation. When you make a Guide reservation through our Sites and/or make a payment to a Guide through our Sites, we may also share with the Guides additional information, such as information about your preferences and history or information that we collect via Third-Party Platforms. You also have the option of indicating special preferences or providing comments about your reservation that ORMG will pass on to that Guide.

We may share with Guides summary reports of feedback from customers. If you provide comments about a Guide through our Sites, these comments may be shared with that Guide. We will not tie your comments with other information that can identify you, but a Guide may be able to tell who you are from your comments, particularly if you give your name in the comments or provide contact information, such as an email address.

Information you choose to share with a Guide when you make a reservation and/or pay a Guide through our Sites may be used by the Guide for its own purposes. ORMG does not control the privacy practices of Guides. Please contact the Guide directly if you want to learn about its privacy practices.

Payment Card Information

To use certain services on our Sites, such as to make reservations with certain Guides; to make payments to certain Guides; and to purchase products or services, we may require credit or debit card account information. By submitting your credit or debit card account information through our Sites, you expressly consent to the sharing of your information with third-party payment processors, and other third-party service providers (including but not limited to vendors who provide fraud detection services to us and other third parties), and you further agree to the following terms.

  • When you use a credit or debit card to secure a reservation through our Sites, we provide your credit or debit card account information (including card number and expiration date, but excluding the CVV number) to our third-party payment service providers.
  • When you initially provide your credit or debit card account information through our Sites, we provide your credit or debit card account information to our third-party payment service providers. As explained in the ORMG Terms of Use, these third parties may store your credit or debit card account information so you can use our payment services through our Sites in the future.
  • For information about the security of your credit or debit card account information, see Section called "Security of Your Personal Information" below.

Information You Share Socially

Our Sites may allow you to connect and share your actions, comments, content, and information publicly or with friends. Our Sites may also allow you to connect with us on, share on, and use Third-Party Platforms, including those on which ORMG has a presence.

Please be mindful of your personal privacy needs and the privacy needs of others as you choose whom to connect with and what to share and make public. We cannot control the privacy or security of information you choose to make public or share with others. ORMG also does not control the privacy practices of Third-Party Platforms. Please contact those sites and services directly if you want to learn about their privacy practices.

Sharing with Others

We do not share your personal information with third parties other than as described above and as follows:

  • We may share personal information when you authorize us to share your information with other third parties (such as the Guides at which you make reservations through our Sites) for their own marketing purposes, which are subject to the separate privacy policies of such third parties.
  • We may share personal information with affiliates, third-party vendors, consultants, and other service providers who work for us. Such third-party vendors may include vendors who provide fraud detection services to us and other third parties.
  • We may share your credit or debit card account information with third parties as described in the section called "Payment Card Information" above.
  • We may share aggregate statistical data for the improvement of services offered by our Sites.
  • We share personal information with third parties who provide services to us, such as data collection, reporting, ad response measurement, and site analytics, as well as assistance with delivery of relevant marketing messages and advertisements. These third parties may view, edit, or set their own cookies. We and our third-party service providers, advertisers, and/or partners may also place web beacons for these third parties. The use of these technologies by these third parties is subject to their own privacy policies and is not covered by this Policy.
  • We may disclose your personal information (i) to comply with laws and to respond to lawful requests and legal process, (ii) to protect the rights and property of ORMG, our agents and customers, and others, including to enforce our agreements, policies, and terms of use, and (iii) in an emergency to protect the personal safety of ORMG, its customers, or any person.
  • We may disclose or transfer your personal information to a third party if we sell, transfer, divest, or disclose all or a portion of our business or assets to another company in connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction, or proceeding.
  • We may also share aggregated or de-identified information with third parties in our discretion.


ORMG takes reasonable steps to help protect your personal information in an effort to prevent loss, misuse, unauthorized access, disclosure, alteration, and destruction. When your credit or debit card account information is being transmitted to our Sites or through our Sites, it will be protected by encryption technology, such as Secure Sockets Layer (SSL).

Nonetheless, we cannot guarantee that transmissions of your credit or debit card account information or personal information will always be secure or that unauthorized third parties will never be able to defeat the security measures taken by ORMG or our third-party service providers. We assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control. You play an important role in keeping your personal information secure. You should not share your user name, password, or other security information for your ORMG account with anyone. If we receive instructions using your user name and password, we will consider that you have authorized the instructions.


You may opt out of receiving promotional emails from ORMG by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as emails about your ORMG account or our ongoing business relations. You may also send requests about your contact preferences or changes to your information, including requests to opt out of sharing your personal information with third parties, to our contact information below.

Cookie choices - Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Sites.

Application location choices - Most mobile devices and modern web browsers allow you to turn off location services. For more information about how to do this, please contact your mobile service carrier or your device manufacturer. If you choose to turn off location services, this could affect certain features or services of our Sites.

United States

For questions about accessing, changing, or deleting your personal information, please visit or contact customer support at 1-855-GOFISH1 (855-463-4741).

For questions or opinions on this Policy, please contact ORMG via email at or by postal mail at: ORMG, Attn: Legal Department, 2701 Little Elm Parkway, Suite 100-447, Little Elm, Texas 75068.


ORMG is a participant in the U.S.-EU Safe Harbor program and the U.S.-Swiss Safe Harbor program. We have certified that we adhere to the U.S.-EU Safe Harbor Privacy Principles and U.S.-Swiss Safe Harbor Privacy Principles. For more information about the Safe Harbor program and to view our certification, visit the U.S. Department of Commerce’s Safe Harbor website at

BBB Safe Harbor Privacy Dispute Resolution

In compliance with the U.S.-EU Safe Harbor Privacy Principles and U.S.-Swiss Safe Harbor Privacy Principles, ORMG commits to resolve complaints about your privacy and our collection or use of your personal information. European Union or Swiss citizens with inquiries or complaints regarding this Policy should first contact ORMG via email at or by mail at ormg, attn legal department, 1936 bruce b. downs blvd., suite 123, wesley chapel, fl 33543-9262.

ORMG has further committed to refer unresolved privacy complaints under the U.S.-EU Safe Harbor Privacy Principles and U.S.-Swiss Safe Harbor Privacy Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by ORMG, please visit the BBB EU SAFE HARBOR website at for more information and to file a complaint.


Your California Privacy Rights (As Provided by California Civil Code Section 1798.83)

A California resident who has provided personal information to a business with whom he/she has established a business relationship for personal, family, or household purposes (a "California Customer") may request information about whether the business has disclosed personal information to any third parties for the third parties’ direct marketing purposes, subject to certain exceptions. In general, again, subject to certain exceptions, if the business has made such a disclosure of personal information, upon receipt of a request by a California Customer, the business is required to provide a list of all third parties to whom it disclosed personal information in the preceding calendar year, as well as a list of the categories of personal information that were disclosed. One of the exceptions allows ORMG to provide California Customers a cost-free means to opt out of these disclosures instead of providing such list. Any customer may request to opt out of these disclosures by contacting ORMG as described above. California Customers may also request further information about our compliance with this law by contacting us at our address above.


ORMG may update or revise this Policy from time to time. You agree that you will review this Policy periodically. If we make any changes to this Policy, we will change the "Last Updated" date above. You are free to decide whether or not to accept a modified version of this Policy, but accepting this Policy, as modified, is required for you to continue using our Sites. If you do not agree to the terms of this Policy or any modified version of this Policy, your sole recourse is to terminate your use of our Sites.


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